Terms of Matrix Limos

Welcome to MatrixLimos.com. These Terms and Conditions govern your use of our website, mobile applications, communication systems, and any services provided by MatrixLimos (referred to as "we," "us," or "our"). By using our services, you agree to these Terms in full. If you disagree with any part, please refrain from using our services.

1. Messaging and Communication Consent

By submitting your phone number through our contact forms or opting in via SMS, you consent to receive text messages from MatrixLimos. These messages may include booking confirmations, service updates, promotions, and important notifications.

Important:

  • Message frequency may vary
  • Standard message and data rates may apply
  • You can opt out anytime by replying "STOP"

2. Waiting Time Policy

  • International flights: Complimentary wait time of 1 hour after landing.
  • Domestic flights: Complimentary wait time of 45 minutes after landing.
  • Point-to-point transfers: Complimentary wait time of 15 minutes.

If pickup is delayed beyond the included wait time, an additional full hour will be charged at $30 per hour.

3. Privacy

We take your privacy seriously. Any personal data shared with us will be handled in accordance with our Privacy Policy.

View Privacy Policy

4. Service Terms

All reservations are subject to availability.

Pricing and availability are subject to change without notice.

MatrixLimos reserves the right to cancel or reschedule bookings under specific circumstances.

Clients are responsible for providing accurate booking information.

5. Account Suspension or Policy Violation

If your account is flagged for violating communication policies, we reserve the right to suspend services. Users will be given two opportunities to rectify issues before permanent suspension.

6. Limitation of Liability

MatrixLimos is not responsible for any indirect, incidental, or consequential damages arising from use of our services. Transportation services are provided "as is".

7. Changes to Terms

We may update these Terms from time to time. Continued use of our services implies acceptance of updated Terms.

8. Contact

For help, reply HELP or contact us:

9. Privacy Policy

Read our full Privacy Policy here:

https://matrixlimos.com/privacy-policy