I would like to commend the driver, Yaquoob. He was just fantastic. He arrived at the airport before our plane touched down and sent us a text immediately upon our arrival. he was very responsive to our needs regarding the pickup location. Once he found us, he loaded the luggage and we took off. He drove very well and I felt safe. He got us home relatively quickly without sacrificing safety.
He was pleasant and courteous, and I hope that he will be able to drive us on our next trip to or from the airport.
Greetings Matrix Limousine:
My Matrix driver Adam is my favorite Matrix driver to date. He was super professional, *a safe, cautious driver, relaxed, friendly, engaging and obviously very experienced.
That pick-up day was an incredibly stressful day for me, following a grueling work week after which I was flying for a family member's surgery.
Having Adam handle my transportation put me at ease, was relaxing, and enjoyable. I really appreciated having the opportunity to ride with him.
I will request Adam specifically for my upcoming return (if he is available) as well as for future trips for myself and my family members.
Thank you much.
I was very pleased with your services. From the emails, texts it put my mind at ease. Vivek was very professional and arrived early to my house to take me to the airport. He was very helpful with my bags and thanked me for using your services. I have already told my friends about your company and will be using you again.
Thank you again for such a pleasurable ride to the airport!
Everything about Matrix was superb. Our driver was great. The communication was the best both from the driver and dispatcher. We will be using your company for all future airport transportation. Thank you.
Definitely exceeded any expectations! From your Customer Service staff to your Driver - Biswajat Kar, we were definitely
satisfied. Your constant updates were impressive and there is no doubt we would recommend you and use you again.
Everything was great, your guys are always on time and respectful, which is why I always use your service. I especially appreciate you keeping me updated when I use your service via e-mail & texting. Thank you keep it up.
Thank you. I'm very happy with the friendliness of the drivers. They are always on time and the communication is excellent. I am also very happy with the pre-pick-up texts and emails. The new communication system seems to be working very well too.
Our driver Rana was on time and very pleasant. We appreciate his safe driving and getting us to JFK in a fast, calm way. We give him the highest rating.
-Mary and Michael
Dear Matrix Limo,
My wife and I were very pleased with your service and professional drivers. We plan to use Matrix Limo for all our needs in the future.
Thank you very much! Your service has always been terrific. I’ve used Matrix for several years and am 100% satisfied with the service! Professional, always on-time, cost-efficient.
Thank you for picking us up at the airport. The driver was waiting for us and was very nice. Everything went well.
Dear Matrix Limousine:
My family and I have used your service many times in the last two years and find your service to be excellent. The drivers are always on time and professional. I would like to specifically mention the driver we had for our recent trip, Vivek, we were fortunate to have him to and from the airport and was so pleasant and personable, a great representative for Matrix.
As always, in regard to both the trip from
Harrison to LGA on June 4 and the trip from JFK back to Harrison on June 12, we were pleased with the professionalism and patience of the driver and the quality of vehicle and service of Matrix Limousine. After or before a sometimes difficult plane trip it is a pleasure to know we are in good hands on the round trips to and from the airport.
As I previously mentioned. We were very pleased with the service you provided. The driver did a excellent job in getting us home safely. We will highly recommend your service. Again thank you.